Do you get a lot of emails that have PPT or PPS file attachments in them? If you do, chances are you've seen the following error message .
"This file does not have a program associated with it for performing this action. Create an association in the Folder Options panel."
Let me explain the problem and offer a solution.
First, in case you were wondering, PPT and PPS files are PowerPoint files. Since these files were created in PowerPoint to begin with, you will either need to have PowerPoint or the PowerPoint Viewer installed on your computer to see them.
Folks who have Microsoft Office installed on their computer, may or may not have PowerPoint installed. To check, click START and then ALL PROGRAMS and look for PowerPoint in the list of programs (be sure to check the Microsoft Folder too). When looking for "Powerpoint" in the list of programs, look for "PowerPoint Viewer" too.
Folks who don't have PowerPoint installed, can download and install the free PowerPoint viewer.
Once the program is installed, you'll be able to open PPS and PPT files. However .... you probably still won't be able to open them from email without taking an extra step.
For some reason, many email programs (like Outlook Express) have trouble recognizing these files and associating them with the PowerPoint Viewer - even when you configure the software correctly.
The way to work around this is to save the attachment to your desktop first, then open the file.
Don't try and open PPT and PPS attachments while in email. This will usually result in the error message above. Just download (or save) the attachment to your desktop first. Then you can minimize your email and double click the file's icon on your desktop to open it.
Sunday, May 31, 2009
Wednesday, May 20, 2009
Beware of Messages Saying You Have Trojans
This morning a friend of mine was playing a game on Facebook and noticed popup messages saying she had 6 Trojan viruses on her computer and Windows needed to remove them right away. The messages appeared be from "Windows Security" and even had the little Microsoft shield on them. Although the messages stressed urgency in letting Windows Security remove them, my friend stopped everything and called me (lucky she did!).
If she had accepted the messages, she would have installed one of the worst malware, rogue programs currently circulating on the internet.
This rogue program is known by many names, but it's best known as Windows AntiVirus - and it's a really bad program to have on your computer. It literally holds your computer hostage for money - and even after you pay, it continues to ask for more.
Here's where it gets tricky. Even when the program hasn't been installed yet on your computer, it's difficult to close the warning messages which are trying to trick you into installing the program. When you hit the red "x" to close the window, a new popup appears advising you to remove the viruses before closing windows and your choices on that window are "OK" and "CANCEL". Clicking OK is the WORST THING YOU CAN DO (as it will install the program). But clicking CANCEL just brings up new popup messages stressing urgency to remove the program. The goal is to fluster you into clicking OK.
The only way to close the windows at this point is to do a CNTRL-ALT-DEL on the keyboard to bring up the task manager. Then click the Applications tab, highlight each program listed and click END TASK. Be sure to click END NOW also on any subsequent popup messages. This will close out everything you had open (including email and your internet browser), but it will keep you safe.
The next step is to update your antivirus software and run a full scan just to be sure you don't have any viruses on your computer.
If you do notice more popup windows on your computer (while not connected to the internet) telling you have you have trjoans (especially if the program has a windows shield on it), chances are your computer is infected with the malware program. If that's the case, click here for removal instructions.
If she had accepted the messages, she would have installed one of the worst malware, rogue programs currently circulating on the internet.
This rogue program is known by many names, but it's best known as Windows AntiVirus - and it's a really bad program to have on your computer. It literally holds your computer hostage for money - and even after you pay, it continues to ask for more.
Here's where it gets tricky. Even when the program hasn't been installed yet on your computer, it's difficult to close the warning messages which are trying to trick you into installing the program. When you hit the red "x" to close the window, a new popup appears advising you to remove the viruses before closing windows and your choices on that window are "OK" and "CANCEL". Clicking OK is the WORST THING YOU CAN DO (as it will install the program). But clicking CANCEL just brings up new popup messages stressing urgency to remove the program. The goal is to fluster you into clicking OK.
The only way to close the windows at this point is to do a CNTRL-ALT-DEL on the keyboard to bring up the task manager. Then click the Applications tab, highlight each program listed and click END TASK. Be sure to click END NOW also on any subsequent popup messages. This will close out everything you had open (including email and your internet browser), but it will keep you safe.
The next step is to update your antivirus software and run a full scan just to be sure you don't have any viruses on your computer.
If you do notice more popup windows on your computer (while not connected to the internet) telling you have you have trjoans (especially if the program has a windows shield on it), chances are your computer is infected with the malware program. If that's the case, click here for removal instructions.
Sunday, May 3, 2009
Computer Won't Boot After Windows Update
If you won an AMD-based computer running WinXP, you may have a problem installing Service Pack 3 (SP3) on it. I've run into this problem a couple of times now (mostly on HP computers). Most people experience the problem (i.e., the computer won't boot) after doing a Windows Update.
Here's the problem. SP3 tries to load an Intel driver on your computer during startup following the installation of SP3. The problem is that this driver is not compatible with AMD computers. To fix the problem, you have to disable this driver (which is very easy).
Here's how to fix the problem:
Running Windows Update and installing SP3 is a good thing. This is just one of those rare flukes that caused a problem. So please don't let this little problem keep you from updating Windows.
Here's the problem. SP3 tries to load an Intel driver on your computer during startup following the installation of SP3. The problem is that this driver is not compatible with AMD computers. To fix the problem, you have to disable this driver (which is very easy).
Here's how to fix the problem:
- First make sure your computer is an AMD-based PC (not Intel). This is VERY IMPORTANT. In most cases, you can look at the front of the tower and there will be a sticker telling you if it's AMD or Intel based (this is assuming you've never replaced the motherboard).
- If the computer is AMD based, start the computer to SAFE MODE (when you push the button to start the computer, you should see the SAFE MODE option; if you don't start the computer again and keep hitting the F8 key on the keyboard til you see a menu offering you the choice to boot in Safe Mode.
- Once you're in Safe Mode follow the steps below:
- Click the START button and then RUN
- In the window type: sc config intelppm start= disabled
(note there is a space between each word and before the word, "disabled")
- Hit "enter" on the keyboard
- Reboot the computer normally (it should work)
Running Windows Update and installing SP3 is a good thing. This is just one of those rare flukes that caused a problem. So please don't let this little problem keep you from updating Windows.
Saturday, April 25, 2009
Insert & Overwriting Type in Microsoft Word
Unless you're a perfect typist, chances are you often need to go back and correct your typing in Microsoft Word. One of the greatest advantages over using a word processing program like Word (compared to the old typewriter days) is having the ability to go back and insert words or correct spelling without messing up the rest of a sentence. But sometimes, the "insert" feature gets inadvertently turned off and "overwrite" is turned on.
The "insert" feature in Microsoft Word allows you to go back in a sentence or paragraph and insert more type or characters. By default, this feature is usually turned on. When it is on, you'll see the letters "OVR" grayed out at the bottom of your Word document (in the beige status bars).

The "overwrite" feature in Word does the exact opposite of "insert". When "overwrite" is enabled, you can still go back and edit text, however instead of inserting text, you'll now overwrite existing text (i.e., replace existing text with new text). When the "overwrite" feature is turned on (which means "insert" is turned off), the characters OVR in the status bar will be black.

Most folks like the "overwrite" feature to be turned off so that they can go back and insert text later. But sometimes, it gets turned on by accident and they don't realize it until they try and go back and edit text.
So the next time you're typing along and notice that you're overwriting text as opposed to inserting text, glance down at the status bar and check the characters OVR to see if it's grayed out or black. If it's grayed out, you know that the "insert" feature is turned on. And if it's black, then you know the "overwrite" feature is turned on.
You can easily turn these features on and off by hitting the "insert" key on your keyboard. Go ahead and test this. Open a word document and check the status OVR. Then hit the "insert" key on your keyboard and watch it change. Then hit the "insert" key again on your keyboard and watch it change again.
When you're through testing this feature, it's best to leave "overwrite" off (which means OVR will be grayed out).
That's all there is to turning this feature on and off.
The "insert" feature in Microsoft Word allows you to go back in a sentence or paragraph and insert more type or characters. By default, this feature is usually turned on. When it is on, you'll see the letters "OVR" grayed out at the bottom of your Word document (in the beige status bars).

The "overwrite" feature in Word does the exact opposite of "insert". When "overwrite" is enabled, you can still go back and edit text, however instead of inserting text, you'll now overwrite existing text (i.e., replace existing text with new text). When the "overwrite" feature is turned on (which means "insert" is turned off), the characters OVR in the status bar will be black.

Most folks like the "overwrite" feature to be turned off so that they can go back and insert text later. But sometimes, it gets turned on by accident and they don't realize it until they try and go back and edit text.
So the next time you're typing along and notice that you're overwriting text as opposed to inserting text, glance down at the status bar and check the characters OVR to see if it's grayed out or black. If it's grayed out, you know that the "insert" feature is turned on. And if it's black, then you know the "overwrite" feature is turned on.
You can easily turn these features on and off by hitting the "insert" key on your keyboard. Go ahead and test this. Open a word document and check the status OVR. Then hit the "insert" key on your keyboard and watch it change. Then hit the "insert" key again on your keyboard and watch it change again.
When you're through testing this feature, it's best to leave "overwrite" off (which means OVR will be grayed out).
That's all there is to turning this feature on and off.
Saturday, April 18, 2009
How to get your Toolbars Back in Word
Ever lost your toolbars in Microsoft Word or Excel? It's happens sometimes by accident when "fat-finger" some keys on the keyboard.
Good news is that they're really easy to get back. "Standard" and "Formatting" are the two toolbars that most people like to have shown. To get them back, follow the steps below:
Rather than follow the steps above, you can also disable and enable toolbars in Word by RIGHT clicking on the beige space under the menu (where the toolbars are, or are supposed to be).
Keep in mind that these steps tend to work in other programs too (like Excel, PowerPoint, and others). So if you ever lose your toolbars, give these steps a try.
Good news is that they're really easy to get back. "Standard" and "Formatting" are the two toolbars that most people like to have shown. To get them back, follow the steps below:
- Open Microsoft Word
- On the menu, select VIEW and then TOOLBARS
- Click on STANDARD to put a checkmark by it (this makes the toolbar visible)
- Repeat step 2 and select FORMATTING to put a checkmark by it
Rather than follow the steps above, you can also disable and enable toolbars in Word by RIGHT clicking on the beige space under the menu (where the toolbars are, or are supposed to be).
Keep in mind that these steps tend to work in other programs too (like Excel, PowerPoint, and others). So if you ever lose your toolbars, give these steps a try.
Tuesday, April 7, 2009
30,000 Scientist Suing Al Gore for Global Warming Fraud
One of the greatest advantages of computers and the internet today is that you have the opportunity to do your own research fairly easily these days. Of course, you have to be careful in what you read and hear on the internet - same as you would in school, newspapers and on the news.
When I first started college (30 years ago), I had a chemistry teacher that shared one of the most important lessons of my life with me. It was the first day of class and she held up a book that some other "scientist/doctor" had written and told us most of the information in it was false. It was "junk science". This person had written whatever they wanted in order to profit from it. This chemistry teacher then went on to caution us to "not believe anything we hear or read unless we had proper scientific facts to verify the claim". She told us that rule applied to her as well. This was one of the most important lessons I have ever learned and I've done my best to live by this rule.
Fraud is big business today and lots of folks are profiting on it. It should come as no surprise that even folks in Washington are profiting on fraudulent lies. In the old days, it was more difficult to buy off a scientist or doctor to help spread your lies. But no today. Many today are more concerned about money and their personal agendas than they are about the truth.
The point of this story is that many would like us to believe that global warming is real and is one of the most important threats facing our world. Talk to folks and it seems that the majority of Americans have bought this lie. Why? I suppose because it's easier to believe what you hear than to do the research yourself and verify the story. I think another reason may be that there are certain folks we've all been taught to trust and not question - like doctors, scientist, teachers, and pastors. We've somehow got it in our heads that these folks know everything and would only speak truth to us.
But that's not always the case. Mr internet, Al Gore, is one of the leading voices scaring folks about global warming. You may have seen his movie about drowning polar bears. Of course, the facts were fabricated by Hollywood. But nobody cared. You certainly didn't hear anything about it in the mainstream media.
Another story that isn't getting much coverage in the news is the fact that 30,000 scientist are currently suing Al Gore for fraud over his global warming claims.
I don't know about you, but this news surprised me - and I don't even believe in global warming. What surprised me is that we're not hearing about this on our nightly news. We're either hearing more global warming scare tactics or nothing at all. Can you imagine, 30,000 scientist?! That's a significant number!
You might wonder what this story has to do with computers. I get emails from folks everyday asking me if something they heard or read is true. There are so many scams today, that it's getting harder to discern the truth. So I do a lot of research on the internet every day in an effort to better educate myself so that I have answers for others.
These kind of hoaxes and scams really irritate me because they end up suckering so many into believing on the basis of "science." I earned a bachelor degree in chemistry and so I have a bit of knowledge in that area and how it all works.
One of my clients was telling me the other day that she visited family on "earth day" last week and they made her sit in the dark for an hour. Remember that day? Folks were asked to turn out their lights for an hour to conserve energy and reduce global warming.
Nobody wants to do their own research anymore. They've lost the ability to reason and look at the facts with common sense. They have a hard time seeing the profit in global warming and other scams. So I like to share stories and facts and figures when appropriate to help others.
By the way, did you know the earth is actually cooling right now? It is, and so Al Gore had to change his terminology from "global warming" to "climate change". If this hoax weren't costing Americans so much, it would be funny! When I was growing up I remember hearing we were headed for another ice age. Now the opposite is "true" according to "experts". We've gone from one extreme to the other in matter of 30-40 years. Clearly these "experts' are incompetent.
Here's some links to stories related to global warming the media isn't reporting.
NewsBusters
http://newsbusters.org/
Junk Science
http://www.junkscience.com/
CNS News
http://www.cnsnews.com/public/default.aspx
One News Now
http://www.onenewsnow.com/
There are countless more websites like those mentioned above that also have great information. I encourage you to take my former chemistry teacher's advice and do your own research. There are too many lies and false information on our TV's, in our newspapers, and in our schools today to assume you're getting the truth.
When I first started college (30 years ago), I had a chemistry teacher that shared one of the most important lessons of my life with me. It was the first day of class and she held up a book that some other "scientist/doctor" had written and told us most of the information in it was false. It was "junk science". This person had written whatever they wanted in order to profit from it. This chemistry teacher then went on to caution us to "not believe anything we hear or read unless we had proper scientific facts to verify the claim". She told us that rule applied to her as well. This was one of the most important lessons I have ever learned and I've done my best to live by this rule.
Fraud is big business today and lots of folks are profiting on it. It should come as no surprise that even folks in Washington are profiting on fraudulent lies. In the old days, it was more difficult to buy off a scientist or doctor to help spread your lies. But no today. Many today are more concerned about money and their personal agendas than they are about the truth.
The point of this story is that many would like us to believe that global warming is real and is one of the most important threats facing our world. Talk to folks and it seems that the majority of Americans have bought this lie. Why? I suppose because it's easier to believe what you hear than to do the research yourself and verify the story. I think another reason may be that there are certain folks we've all been taught to trust and not question - like doctors, scientist, teachers, and pastors. We've somehow got it in our heads that these folks know everything and would only speak truth to us.
But that's not always the case. Mr internet, Al Gore, is one of the leading voices scaring folks about global warming. You may have seen his movie about drowning polar bears. Of course, the facts were fabricated by Hollywood. But nobody cared. You certainly didn't hear anything about it in the mainstream media.
Another story that isn't getting much coverage in the news is the fact that 30,000 scientist are currently suing Al Gore for fraud over his global warming claims.
You might wonder what this story has to do with computers. I get emails from folks everyday asking me if something they heard or read is true. There are so many scams today, that it's getting harder to discern the truth. So I do a lot of research on the internet every day in an effort to better educate myself so that I have answers for others.
These kind of hoaxes and scams really irritate me because they end up suckering so many into believing on the basis of "science." I earned a bachelor degree in chemistry and so I have a bit of knowledge in that area and how it all works.
One of my clients was telling me the other day that she visited family on "earth day" last week and they made her sit in the dark for an hour. Remember that day? Folks were asked to turn out their lights for an hour to conserve energy and reduce global warming.
Nobody wants to do their own research anymore. They've lost the ability to reason and look at the facts with common sense. They have a hard time seeing the profit in global warming and other scams. So I like to share stories and facts and figures when appropriate to help others.
By the way, did you know the earth is actually cooling right now? It is, and so Al Gore had to change his terminology from "global warming" to "climate change". If this hoax weren't costing Americans so much, it would be funny! When I was growing up I remember hearing we were headed for another ice age. Now the opposite is "true" according to "experts". We've gone from one extreme to the other in matter of 30-40 years. Clearly these "experts' are incompetent.
Here's some links to stories related to global warming the media isn't reporting.
Al Gore's financial ties to Global Warming
Global Warming at a Glance (historical data)
Bucking the Media Trend on Global Warming Crisis
What Will Global Warming Cost You?
Global Warming Hoax
There are several site out there which specialize in debunking bad science and news. Here are some of my favorite links:Global Warming at a Glance (historical data)
Bucking the Media Trend on Global Warming Crisis
What Will Global Warming Cost You?
Global Warming Hoax
NewsBusters
http://newsbusters.org/
Junk Science
http://www.junkscience.com/
CNS News
http://www.cnsnews.com/public/default.aspx
One News Now
http://www.onenewsnow.com/
There are countless more websites like those mentioned above that also have great information. I encourage you to take my former chemistry teacher's advice and do your own research. There are too many lies and false information on our TV's, in our newspapers, and in our schools today to assume you're getting the truth.
Monday, April 6, 2009
Improving Sound Quality on Laptops
A lot of folks these days are using laptops because they conserve space and are portable (making it easier to take a computer with you when you travel). But for those who enjoy listening to music and radio on their computers, laptops can be a problem. This is because most laptops have poor speakers.
However, the way to work around this problem is to use headphones. By doing this, you're bypassing the speakers and listening to audio from the internal sound card. The better the headphones, the better the sound you'll hear.
Granted, this means you'll be tied to the laptop (literally) by the length of the headphone cord. But if you're traveling or sitting, this is a good way to listen to audio files on your laptop. It also has the advantage of not disturbing others around you.
I always carry a set of headphones in my laptop case for travel purposes. That way I can listen music, talk radio or watch movies on my laptop without disturbing others.
So if you own a laptop, you might consider buying a set of headphones to go with it. You can usually pick up a descent set for under $30. Even Amazon.con sells them.
However, the way to work around this problem is to use headphones. By doing this, you're bypassing the speakers and listening to audio from the internal sound card. The better the headphones, the better the sound you'll hear.
Granted, this means you'll be tied to the laptop (literally) by the length of the headphone cord. But if you're traveling or sitting, this is a good way to listen to audio files on your laptop. It also has the advantage of not disturbing others around you.
I always carry a set of headphones in my laptop case for travel purposes. That way I can listen music, talk radio or watch movies on my laptop without disturbing others.
So if you own a laptop, you might consider buying a set of headphones to go with it. You can usually pick up a descent set for under $30. Even Amazon.con sells them.
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