When I clicked the AVG 2011 icon to install the program, the install window opened and told me it was installing and to be patiently ... then after a couple of minutes, the window would close, and it AVG was NOT installed. I had done everything right, the new version just wouldn't install and there weren't any error messages to help me figure out why.
After much frustration, I finally found some advice from an AVG rep on a forum. And best of all, it worked! So if you're having the same problem I did, you might want to try these steps.
- Download the AVG Remover tool and run it to completely remove AVG from the system. Even though this web page says to remove certain folders after running the tool, I didn't have to do this. It's a good idea to reboot the computer after running the tool though.
- Next, download the FULL version of AVG 2011 software (not the small installer program you usually download). You'll have to know if you're computer is a 32-bit or 64-bit system and select the appropriate software to download.