Wednesday, May 12, 2010

Getting Help With Qwest Internet

This post is intended to provide quick links more than share information. Many of my clients use Qwest for their internet service  and when there's a problem, it can be hard to find the right pages and links to get help.  So I thought I would list them here.

Qwest Quick Care Software

If you ever need to re-install Qwest Quick Care Software, click here.This software is pretty handy for diagnosing internet connection problems.  So if you use Qwest, it's a good idea to download and install it you haven't already. 

Qwest Online Chat Support

Talking to tech support can be a very frustrating experience.  Not only do you have to keep up with all the automated phone redirects, but then you end up talking to somebody in India you can't even understand.   For this reason, I much prefer to chat online with tech support instead of talking to them on the phone.  It's easy and I don't have to try and decipher through anybody's accent.  Another advantage of chat support is that they can see your internet connection and even connect remotely if necessary.

To chat online with Qwest Tech Support, click here.  At the top of the page, you'll see an image of a person with the text "Need Help, click here to chat".

Talk a little or a lot with Qwest long distance

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