In this instance, it was pretty clear the problem was caused by the recent iTunes update. Uninstalling iTunes and Quicktime from the computer did NOT correct the problem. And of course, my computer would not let me do a System Restore either.
After much research, I was able to find the simple fix on a forum. I had to uninstall "Apple Mobile Support" from the Control Panel. Once that program was history, I was able to open Microsoft Outlook again.
After fixing the problem, I remembered that this had happened once before. I don't know what it is about Mobile Support that conflicts with Microsoft Outlook, but there is a connection.
To uninstall Apple Mobile Support, follow the instructions below:
- Open your CONTROL PANEL
- Double-left click the icon that reads "ADD/REMOVE PROGRAMS" (WinXP) or "PROGRAM FEATURES" (Vista, Win7)
- Find Apple Mobile Support in the list, then REMOVE it.
Thank you Sheryl. I had exactly the same problem, after an iTunes update, and this fixed it.
ReplyDeleteThanks for putting this up. I also had this problem though I didn't initially realise it was the Apple Update that caused it.
ReplyDelete